Timeless Sophistication Wrapped Around Your Wrist
Exquisite jewellery designed to add a touch of luxury to every moment.
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The Zelvet Standard
At The Zelvet, we believe that jewellery is more than just an accessory; it is a personal statement and a daily reminder of your unique elegance. Founded with a passion for exceptional craftsmanship, our mission is to bring you premium bracelets and jewellery that bridge the gap between timeless tradition and modern design.
Best Rings
Frequently asked questions
1. How long does delivery take within the UK?
We aim to dispatch all orders within 24 hours. For standard UK delivery, please allow 2–4 working days for your jewellery to arrive. We also offer a next-day delivery option at checkout for urgent orders.
2. What is your return policy?
We want you to love your new pieces. If for any reason you are not completely satisfied, we offer a hassle-free return policy within 30 days of receipt, provided the items are unworn and in their original packaging.
3. How do I contact customer support?
Our dedicated team is here to help. You can reach us via our contact page form or email us directly at support@thezelvet.com. We aim to respond to all enquiries within 24 hours, Monday through Friday.
4. Is my payment information secure?
Absolutely. Your security is our top priority. We use advanced SSL encryption technology to ensure that your personal and payment details are fully protected during the checkout process.
5. How do I choose the correct bracelet size?
We recommend measuring your wrist with a flexible tape measure or a piece of string. Add approximately 1–2 cm to your wrist measurement for a comfortable fit. Please refer to our detailed Size Guide on the product page for specific measurements of each design.